Frequently Asked Questions

I have questions about my order, who should I contact?
How can I find a Sales Representative near me?
I am interested in carrying your products in my furniture store, how can I establish an account with you?
How do I order printed catalogs and other point-of-purchase materials?
I lost my copy of your price list, how do I obtain another?
Which tradeshows do you attend?
Who do I contact regarding advertising materials and product images?
Who should I contact for media inquiries?
I am a current customer and I would like my store(s) to be listed on your store locator, who should I contact?

I have questions about my order, who should I contact?: Please refer to our Customer Service department contact page to locate the customer service specialist for your store. Back to top
How can I find a Sales Representative near me?: Please click here (www.martinfurniture.com/contact/sales.html) to contact the sales representative for your state. Back to top
I am interested in carrying your products in my furniture store, how can I establish an account with you?: Please click here (www.martinfurniture.com/contact/sales.html) to contact the sales representative for your state. He or she will be able to answer any questions you might have about opening orders, pricing and logistics. Back to top
How do I order printed catalogs and other point-of-purchase materials?: Please call your customer service representative or your sales representative to place an order for catalogs or other point-of-purchase materials, 800.268.5669. Back to top
I lost my copy of your price list, how do I obtain another?: At the beginning of each year we mail one hard copy of our price list to every customer. If you should lose your copy or need additional copies for your store or sales team, please contact our customer service department and they will be happy to email you a PDF version of the price list that you need. This way you can print the price list at your convenience. Back to top
Which tradeshows do you attend?: We maintain permanent showrooms at the following furniture markets:

Las Vegas- World Market Center
Building A, Space #1025 (10th floor)
495 South Grand Central Parkway
Las Vegas, NV 89106

High Point- National Furniture Mart
Space #702 (7th floor)
200 South Main Street
High Point, NC 27260

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Who do I contact regarding advertising materials and product images?: If you are a current customer and have already registered for a username and password, all product images are available to you once you have logged in. On the left menu bar there is a link that reads "CD Catalog- Pictures," this link gives you instant access to high and low resolution jpegs of all current products.

You may also request a copy of our CD catalog by calling our customer service department, 800.268.5669.

If you are in a time crunch and require less than 5 images, please email Vanessa Martinez at vanessamartinez@martinfurniture.com with the following information: KIHBM model numbers of the products for which you need imagery, how soon you need it, the email address to which they should be sent, and the name of your store or client. Back to top
Who should I contact for media inquiries?: Please contact Vanessa Martinez at 800.268.5669. Back to top
I am a current customer and I would like my store(s) to be listed on your store locator, who should I contact?: Please email Vanessa Martinez and include the following information: store name, full address and phone number. We cannot list fax numbers or website addresses. Back to top