Shipping & Delivery

  • Unfortunately, this site cannot accept orders from outside the U.S. and exclusions apply for orders to Alaska, Hawaii and Puerto Rico.
  • We do our best to offer free shipping to all our customers; however, some exceptions may apply. If your order falls outside of standard delivery, we may contact you or we encourage you to contact our customer service department 1-619-671-5100 to determine additional shipping costs or delivery instructions that may be required.
  • Furniture items are delivered via truck (LTL) and delivered to the front door only.
  • A signature is required for all residential deliveries.
  • Most orders ship within 7 business days from receipt of an online customer order.
  • For truck (LTL) shipments, you will be contacted by the shipper 24-48 hours once picked up at the warehouse. Remote and outsource zips may take longer.
  • Oversized items may take longer processing and shipping times.
  • Cancellations may not be available due to the short processing times. However, we will try to accommodate the request as best as possible. Contact our customer service at 1-619-671-5100 for help.
  • Please note that orders are not processed on Saturdays, Sundays, or holidays. Orders placed during this time will be processed the next business day.
  • Orders may be shipped in multiple packages due to availability, size, weight, and compatibility of the items ordered. If an item is out-of-stock, it will be sent when it becomes available. No additional charges if your items ship in separate boxes.
  • Martin Furniture is not liable for shipping delays caused by severe weather or unforeseen events.
  • Orders placed during the holiday season may have longer shipping times than advertised.

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